Missed payments or defaults
Discuss the type of account, dates, amounts and whether the balance is now settled.
MOVA / Complex Credit Mortgages
A missed payment, default, CCJ or previous decline needs context. Talk through the details with Steven before considering your next application.
30-minute initial phone call · No cost · No pressure to proceed
Start with the facts
A credit issue does not tell the whole story. MOVA reviews the details before deciding whether a lender enquiry or a later review is the sensible next step.
Discuss the type of account, dates, amounts and whether the balance is now settled.
Explain the dates and current status of any county court judgments, debt-management arrangement or insolvency.
Review the reason given, what has changed and the evidence needed before considering another application.
Your first conversation establishes: the credit timeline, deposit or equity, affordability and the next information to review. It does not run a mortgage application or promise acceptance.
Talk it through →Please do not upload a credit report in the website enquiry. Steven will explain how to provide relevant documents securely if needed.
A credit score is only part of the information a lender considers. It helps to know what your credit reports actually show, including dates, balances and whether an issue has been resolved. If information is wrong, use the relevant credit reference agency’s process to question it.
Tell Steven which type of application was declined and what explanation you received. Historic defaults, missed payments, CCJs and arrangements are not identical situations. A conversation can help establish what needs closer review before considering another application. No outcome can be guaranteed.
The useful next step may be gathering evidence, checking an error or allowing time for circumstances to settle. If essential bills or current mortgage payments are becoming difficult, contact your lender and seek free debt advice. Taking on new borrowing is not a substitute for dealing with financial difficulty.
Your questions, answered
Have a question that is specific to you?
This website enquiry is not a mortgage application or credit check. Any later lender search should be explained as part of the application process.
No. Lending depends on the full circumstances, the property and lender criteria.
No. Explain the general issue without uploading financial documents. Steven will explain an appropriate next step for reviewing detailed information.
A practical next step
Bring the dates and details of any credit issues, alongside an outline of your income and deposit. Steven can help you understand the questions to resolve before an application.
Your home may be repossessed if you do not keep up repayments on your mortgage. There may be a fee for mortgage advice. The amount will depend on your circumstances and will be explained and agreed before you choose to proceed.
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